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Terms of Service (International)

Last Updated on 2 January 2022


These user terms of service (the “Terms”) are a legal agreement between you and Infoyab whose registered address is 4 Quex Road, London England NW6 4PJ, trading as “Infoyab” (“Us”, “We” or “Our” shall be construed accordingly) and are the terms upon which We, at Our discretion, permit you to access and use the Infoyab mobile application (in each available version, including iOS and android) (each version being referred to hereafter as, the “App”) and the listings pages of our website located at (the “Website”) (the App and Website together, being the “Infoyab Service”).

By accessing the Infoyab Service, you are acknowledging that you have read, understand, and accept the Terms. The Terms are available in the English language only.

Infoyab Service comprises an online platform through which listings for particular Persian-related businesses, places or events (“Listings”) may be posted by Us or by third party businesses (“Businesses”) or by other users for your review. You may then enter into transactions directly with a third party outside of the Infoyab Service or using the functionality of the Infoyab Service. You acknowledge that when you make a booking or purchase for a particular Listing through the Infoyab Service, We are acting solely as an intermediary and you are entering into a transaction with the relevant Business. You further acknowledge that it is the Business and not Us, who is responsible for the provision of the relevant service or product listed in each Listing.

You acknowledge you will not be able to access and Use certain functionalities of the App unless you have internet access through a GPRS, 5G, 4G, 3G or Wi-Fi connected mobile device. All traffic charges or access charges incurred due to the use of the App are subject to your agreed terms with your mobile network provider.


While you may access the Infoyab Service without creating an account, in order to access certain functionality (such as bookmarking, add listing, booking, etc.) you must create an account.

By creating an account with Us, you:

  1. consent to Us conducting verification and security procedures in respect of the information provided by you during the registration process; and
  2. agree to keep your login and account details confidential and secure.

Changes to the Infoyab Service and these Terms

We reserve the right to alter the Infoyab Service at any time, including adding, removing or changing features (which may advantage or disadvantage you). We will give you reasonable notice of any material changes to Our service.

We may need to change these Terms for legal or business reasons, and we will give you notice by posting such changes on the Terms of Service page.

If We change the Infoyab Service or the Terms to your detriment, you can end your use of the Infoyab Service at any time. Please see section “Ending your use of the Infoyab Service” below for more details on ending your use of the Infoyab Service.

Your promises to Us

You promise that you are at least 18 years old.

You also promise Us that all information and details provided by you to Us (including on registration for an account) are true, accurate and up to date in all respects and at all times. You can update or correct your personal details at any time through the account details section of your Infoyab dashboard.

Personal Information

Protecting your privacy is very important to Us. Please review Our Privacy Policy in order to better understand Our commitment to maintaining your privacy as well as Our use and disclosure of your information. You agree to Us using your personal information as described in Our Privacy Policy at

While we take reasonable steps to ensure that Our service is reasonably secure, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any information you post, send or share using the Infoyab Service may be read or intercepted by others.

Please note that where we include links in the Infoyab Service to the applications, websites or services of Businesses or other third parties, via any Listing or otherwise, we are not responsible for the privacy practices of such third parties, or the way they handle any personal information they collect about you. You should ensure you read their privacy policies carefully before using these third party websites or services.

Your rights to use the Infoyab Service

In exchange for you complying with the Terms, We grant you, at Our discretion, a revocable, non-transferable and non-exclusive licence to access and use the Infoyab Service for your personal use only.

You acknowledge that your use of the Infoyab Service grants you no rights in or to the Infoyab Service or any of Our intellectual property rights (including copyright, trade marks and patents) other than the right to use the Infoyab Service in accordance with the Terms.

Charges and Payments

You may download the App or access the Website free of charge.

A paid Subscription will continue for the length of your selected paid Package and will automatically renew for additional like periods or any other length described in our package, unless you cancel prior to that renewal. Your account will automatically be charged (or you will be billed, as applicable) at the rates in effect at the time of each renewal.

If you decide to enter into a transaction with a Business via the Infoyab Service in respect of a particular Listing, the relevant charge that you will pay to the relevant Business through the Infoyab Service will be set out in the relevant Listing. Given that you are entering into the transaction directly with the relevant Business, you acknowledge that the price for the relevant item will be as determined by the Business and as listed in the relevant Listing. We have no authority to amend this price.

The charges are stated inclusive of relevant local taxes. Further details (including details of Our accepted methods of payment) are provided prior to the point of purchase.

Shortly after confirming your order, you will receive a confirmation email from Us, which provides details of the purchase you are making. The terms and conditions of the Business are set out in the relevant Listing. You may also receive a separate confirmation email from the relevant Business.

When entering into a transaction with a credit or debit card, you confirm that the credit or debit card that is being used is yours. All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment We will not accept the transaction. We are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit or debit card payment in accordance with your requested order. If you dispute any payments taken by Us from your payment card, We recommend you first contact Us to discuss the relevant transaction.

Restrictions on your use of the Infoyab Service

You agree:

    • not to copy the Infoyab Service (or any part of it) except where such copying is incidental to your use of the Infoyab Service in accordance with the Terms;
    • not to make alterations to, or modifications of, the whole or any part of the Infoyab Service, or permit the Infoyab Service or any part of any of them to be combined with, or become incorporated in, any other programs;
    • not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Infoyab Service;
    • not to remove, modify, alter or use any copyrighted material, brand, trademark or logo owned by Us, or otherwise do anything which may be seen to take unfair advantage of Our reputation and goodwill or could be considered an infringement of any of the intellectual property rights owned and/or licensed to Us, without first obtaining Our written permission;
    • not to create alternative servers for use with the Infoyab Service;
    • not to rely on the accuracy of any data provided to you as part of the Infoyab Service;
    • not to use or create software which automatically interacts with the Infoyab Service, such that the level of user interaction required is less than would be required without that software (except to the extent required for web accessibility purposes);
    • not to do anything which may disrupt, damage, or impair the Infoyab Service (or any part thereof), or prevent other users from using any part of the Infoyab Service;
    • not to intercept or modify the communications between the Infoyab Service and Our servers;
    • not to deliberately exploit any bugs you find in the Infoyab Service;
    • not to use the Infoyab Service for any illegal or unlawful purpose; and
    • not to provide or otherwise make available the Infoyab Service in whole or in part (including any object and source code), in any form to any person without prior written consent from Us.

Ending your use of the Infoyab Service

You can simply choose to stop using the Infoyab Service. In addition, you may logout from your account via the account settings of the Infoyab Service. You may also contact Us via the “Contact Us” page and request that we deactivate your account.

You acknowledge that your use of the Infoyab Service is subject to Our discretion and We may, in the event of your breach of the Terms, at Our sole discretion, withdraw your rights to use the Infoyab Service.

Cancellation of any transaction entered into through the Infoyab Service

After entering into a transaction with a Business through the Infoyab Service, any requests to cancel a transaction and get a refund should be sent to that business’s email address. However, acceptance of such requests (including any conditions placed on such acceptance) is subject to the sole discretion of the relevant Business. If the Business approves your refund, We shall procure that your transaction with the relevant Business is cancelled. You shall be issued with a full refund within 14 working days by the same means of payment which you used in order to make the relevant payment in respect of the transaction that you are cancelling.

In the event that a Business cancels (for any reason) any order for which you have entered into a transaction through the Infoyab Service, you shall be issued with a full refund within 14 working days by the same means of payment which you used in order to make the relevant payment in respect of the transaction that has been cancelled.

We do not accept any refund request for Our subscription packages (known as standard and premium packages). Our subscription and promotion packages are non-refundable. You can cancel your subscription in your account dashboard, and then your subscription will not be renewed at its next renewal date after cancellation.

Acceptable use of the Infoyab Service

You acknowledge that the Infoyab Service enables you to view Listings and enter into transactions with Businesses (if they have subscribed to Our premium packages). We also provide a platform for you to communicate with other users of the Infoyab Service and post messages, personal information, images, text and other material (“User Content”) which can be seen by others.

You agree that in using the Infoyab Service, you agree:

    • to comply with any guidelines provided or reasonable instructions issued by Us from time to time in respect of your use of the Infoyab Service;
    • to notify Us immediately of any circumstances where any intellectual property rights or any other rights of any third party may have been infringed; and
    • to take reasonable steps to ensure your computer or mobile device contains adequate anti-virus protection:
    • not to post or otherwise make available any User Content which is unlawful, defamatory, obscene, offensive, racist, illegal, incites hatred or criminal activity, has the effect of being harassing, threatening or abusive to any individual or group of individuals (including on the basis of religion, gender, sexual orientation, race, ethnicity, age, disability or otherwise) or
    • not to violate any third party’s rights (including a breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right);
    • not to knowingly post false, misleading, untruthful or inaccurate information
    • not to discriminate against other users of the Infoyab Service;
    • not to create spam messages or comments;
    • not to distribute viruses or any other technologies that may harm Us or the interests of any other users of the Infoyab Service, or otherwise interfere with or disrupt Our systems;
    • not to do anything to bring Us or the Infoyab Service into disrepute;
    • not to solicit or attempt to solicit personal information from any other user;
    • not to impersonate any other person; and
    • not to use Our messaging facilities to lie to or deceive other users (i.e. you must not ‘scam’ other users); and
    • not to advertise or promote any business, commercial venture or any products and services, unless expressly permitted by us.

If any User Content makes you feel threatened, or abused, or if you believe any User Content is offensive or otherwise breaches the Terms, please contact Us directly.

By posting or making available any User Content via the Infoyab Service, or by sending any User Content to Us, you are promising Us that you have the right and all necessary approvals to use such User Content and that We can use it in any media without any payment or obligation to you or anyone else. You further promise Us that the availability or publishing of any such User Content as part of the Infoyab Service will not cause Us to infringe the rights of any third party or to be in breach of any applicable law or regulation. You agree to compensate Us for any losses We suffer as a direct result of any breach by you of any of the promises made by you in these Terms.

You acknowledge that We have the right, but not obligation to monitor or moderate any User Content. If We become aware of any User Content which We reasonably consider does not comply with the Terms, We may remove it.

If you post or submit User Content, unless We indicate otherwise, you grant: (a) Us and our group companies a non-exclusive, royalty-free and fully sublicensable and transferable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world, whether on a commercial or non-commercial basis, in any media; and (b) Us, our sublicensees and transferees the right to use the name that you submit in connection with such User Content, if We or our group companies should choose to do so.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such User Content. To the extent permitted by law, you agree to waive your right to be identified as the author of such User Content and your right to object to derogatory treatment of such User Content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Us including the execution of deeds and documents, at our request and cost.


The information available through the provision of the Infoyab Service, including both Listings and User Content (the “Information”) is provided to you for your personal purposes only.

Please note that while we put in place policies and take reasonable steps to ensure that any Listings are posted by Businesses who are reputable, we do not guarantee the accuracy or validity of any Information (including the relevant time, date, cost of location of any service detailed in any Listing) or in any way endorse the suitability of any service or product described in any Listing. You acknowledge that any transaction entered into following review of any Listing on the Infoyab Service (whether that transaction is entered into via Infoyab or directly with the relevant third party) is conducted at your own discretion and risk. You are advised to check any timings, age suitability, costings and related information are valid prior to committing to any purchases, or using any service, or attending an event, a class, a job, or a place.

Where the Infoyab Service includes views, opinions, advice and recommendations, these views, opinions, advice and recommendations are not endorsed by Us and, to the maximum extent permitted by law, We shall not be liable on account of the accuracy, defamatory nature, completeness, timeliness or otherwise of such views, opinions, advice and recommendations.

Please note that the Infoyab Service may include links to third party websites. We accept no responsibility for the availability, suitability, reliability or content of such third party websites and We do not necessarily endorse the views expressed within them.

Your legal rights and the limits on Our liability to you

If We breach the Terms, We shall only be liable for losses which are a reasonably foreseeable consequence of such a breach up to the greater of: (i) the amount of fees amounts paid by you in purchases made through the Infoyab Service in the preceding one month; and (ii) £10. “Foreseeable” means that the losses could have been reasonably contemplated by you and Us at the time of entering into these Terms.

We are not responsible for: (i) losses not caused by Our breach; (ii) indirect losses which means loss to you which is a side effect of the main loss or damage and where you and We could not have reasonably anticipated that type of loss arising at the time of entering into the Terms; (iv) any loss arising as a result of the accuracy, timeliness, completeness or usefulness of any Information (including any Listing); or (v) failure to provide the Infoyab Service or to meet any of Our obligations under the Terms where such failure is due to events beyond Our control (for example a network failure).

You have certain rights under the law. Nothing in the Terms (including in this section) is intended to or will affect your statutory rights. Save as expressly set out in this Agreement, all conditions, representations, warranties, undertakings or other terms whether express or implied, statutory or otherwise are excluded from this Agreement to the fullest extent permitted by law.


If you breach the Terms, then (without limiting any other remedy We may have), We may at Our sole discretion, disable, partially disable, modify, or delete any or all of your accounts, block your IP address or device from accessing the Infoyab Service, or in any other lawful way partially or fully restrict your access to the Infoyab Service.

You also agree to compensate Us and keep Us compensated for any loss We suffer (including financial or reputational loss) howsoever arising, as a result of your breach of any of the Terms.

Availability of the Infoyab Service 

Whilst We use reasonable efforts to provide a reliable service and software, We do not and cannot guarantee that the Infoyab Service will be available 100% of the time. All software may contain bugs, and all hardware can suffer failures. You also acknowledge that failures, defects or other issues which have a detrimental effect on the Infoyab Service may occur due to events beyond Our reasonable control.

Rights of third parties

The Terms are not intended to give rights to anyone except you and Us.


You acknowledge that We may transfer Our rights under the Terms (and any related claims) to any third party without having to obtain your prior consent.

No waiver of legal rights

If you breach the Terms and We take no action against you, We will still be entitled to use Our rights and remedies in any other situation where you breach the Terms.


If any part of the Terms is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.


These conditions are governed by and construed in accordance with English law. We both agree to submit to the non-exclusive jurisdiction of the English courts, which means: (i) that if you live in the EU, you may enforce your rights in connection with the Terms in the EU member state in which you live; or (ii) if you live in any other jurisdiction which affords you mandatory consumer protection rights, you may enforce your rights in connection with the Terms in accordance with such rights.

Vendor Agreement (for Premium package subscribers)

Infoyab users who subscribe to Our Premium (or Premium Plus) package will have the option to sell their services or products to customers from the Infoyab Service. They become Vendor as soon as they start using this option.
Under this agreement the Infoyab Service will take reservations, bookings, purchases, or free trial requests on behalf of the Vendor.
For Reservations and Purchases:
      • Vendors will set the products / services / appointments / tickets they wish to sell from their listing pages on Infoyab.
      • Infoyab will take payment for paid reservations or purchases. Infoyab is acting as an intermediary only in respect to each transaction between the Vendor and customer.
      • Infoyab will not charge any commission on reservations and purchases.
      • Payment gateways such as PayPal and Stripe will charge commissions (usually less than 3%) on transactions.
      • Infoyab will email the Vendor customer details for each booking or purchase made through the Infoyab Service. The Vendor can use these customer details for the sole purpose of providing the services booked or purchased by the customer.
      • If a customer would like to request a refund, they will contact the Vendor. If the customer contacts Infoyab, Infoyab will pass on the request to the Vendor.
      • Vendors must clearly specify their terms and conditions for cancellation and refunds. They have to state these policies while creating the products and services in their Vendor Dashboard.

Contact Details

If you have any questions, complaints or comments about Us or the Infoyab Service (including if any Content of the Infoyab Service is offensive, defamatory or infringes any third party rights), then please contact Us via

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